LM
Lizelle M
1 reviews | Active since Jan 2020
22 Dec 2021, 16:44
TFG GROUP
My parcel was handed over to RTT couriers by TFG group on 14 December 2021. I started making enquiries on 20 December 2021. Customer Services Johannesburg imformed that my parcel got lost "on the floor" at their depo. Today I was informed that they are still trying to locate my parcel. This is totally unacceptable. Neither TFG or RTT wants to take responsibility.
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The FIX's replyOfficial
23 Dec 2021, 00:12Hi Lizelle Martins
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
The FIX's reply23 Dec 2021, 00:12
Official
Hi Lizelle Martins
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team