SH
Sinovuyo H

1 reviews | Active since Dec 2020

24 May 2023, 13:15

Terrible Service

Horrible service from one of your sales rep at The Fix East London in Oxford Street. Asked for assistance from one of the reps on the floor with regards to a boot that I needed, she looked uninterested and annoyed due to that I told her to leave it then I left. It is unfortunate that I forgot her name. I left the store afterwards because that is not how you treat a customer.

0
Replies (1)
The FIX
The FIX's reply24 May 2023, 13:56
Official
Hi Sinovuyo Haltesi

Sorry for your bad store experience, as we pride ourselves on customer service.  
Your call has been escalated to our field team and you will be contacted shortly.

Kind Regards
The FIX Team