1 reviews | Active since Nov 2017
Sneakers
I purchased your sneakers early this year and they teared up within a month of wearing them and I do not even wear them everyday I had only wore them 3 times I complained on your facebook page and I was advised to go to the shop and exchanged which I did and than after that I got a new pair wore them again 3 times and they were ripped againg I mean really!!! R300 worth of tekies I expect them to atleast last me for a year. I will never ever buy anything from THE FIX will not reffer anyone to buy things from your store
Good day Mandisa
We are sorry to hear about your experience with one of our products. We pride ourselves on our Customer Service and we value your feedback so we will ensure that your complaint is investigated and addressed. We have provided details of your complaint to our Buying Department and to the Area Manager responsible for our Durban stores, to address your complaint and provide you with feedback accordingly. Thank you.
Kind Regards
The Fix team
Best regards,
Good day Mandisa
We are sorry to hear about your experience with one of our products. We pride ourselves on our Customer Service and we value your feedback so we will ensure that your complaint is investigated and addressed. We have provided details of your complaint to our Buying Department and to the Area Manager responsible for our Durban stores, to address your complaint and provide you with feedback accordingly. Thank you.
Kind Regards
The Fix team
Best regards,
Good day Mandia
Thank you for your response. Your complaint has been forwarded to the Area Manager responsible for the Durban area and she will be in touch with you as soon as possible. We thank you for bringing to our attention the quality issue you have had as without feedback from our customers, which we value, we are unable to address these types of issue. Thank you.
Kind Regards
The Fix team
Best regards,
Good day Mandia
Thank you for your response. Your complaint has been forwarded to the Area Manager responsible for the Durban area and she will be in touch with you as soon as possible. We thank you for bringing to our attention the quality issue you have had as without feedback from our customers, which we value, we are unable to address these types of issue. Thank you.
Kind Regards
The Fix team
Best regards,