****med by Online TGF

********! I have screenshots to prove their dishonesty. My order was firstly processed(I have an email to prove that) "Thanks for your payment made towards your order p494****** placed on 25 June 2020."

We are preparing your order, and you'll receive another email from TFG when your items are handed over to the courier"

and then days later I received an email "We're so sorry to tell you that we have not been able to source one or more of the products in your order p494***** placed on 25 June 2020." "The funds that were reserved for this order will be automatically reversed to your TFG store card or credit/debit card and eGift cards will be replaced." " we will be in touch shortly regarding refunds."

Well my funds still have not been returned. I called the call center 3 times and they kept saying I should wait 7-14 days. I also sent them an email and they rep**** today saying this"However please note that your order was returned and the payment was not processed on our side. Kindly follow up with your bank regarding your funds." Do you see how this email is contradicting everything they've been saying? I'm highly disappointed. I can never shop at this store ever again.