RUDE AND UNPROFESSIONAL SERVICE

<p>I visit The Fix this morning at Cape Gate Shopping Centre just after 9. I returned a garment. The very friendly and professional Cashier Kesian assisted me. She called her supervisor Nicole to come and approved the transaction. I waited for a while before she came. She was not visable on the floor. Nicole was very rude and unprofessional. This lady did not even greet me. She ask in a very unfriendly way "can i get the card which u used to make the purchase", "not even PLEASE" and "THANK YOU" It realy did not seem if she wanted to be there. When I said that I am not used to get service like "this" she just gave me one of that looks. Nicole is the face of The Fix but i feel she is realy not an asset to the business. With her attitude and behaviour she does not promote a good name for The Fix. She can learn alot from her collegue Kesian. Well done Kesian and keep up the good work. So sorry and very dissapointed that I cannot say the say of Nicole who should set an example for you.</p>