PP
Patience P

1 reviews | Active since Nov 2022

08 Nov 2022, 18:30

Poor Service delivery (worn shoes)

I ordered shoes online on the 3rd of November and I they got delivered today. When I opened the package the shoes were damaged and dirty, seems like they were worn and returned to the shop, but still the fix gave me the very same shoes. I would really appreciate it if I got a new pair of shoes or my money back.

0
Replies (1)
The FIX
The FIX's reply08 Nov 2022, 20:46
Official
Hi Patience Phiri

Sorry for your bad online experience, as we pride ourselves on customer service.  
Your call has been escalated to our online team and you will be contacted shortly.

Kind Regards
The FIX Team