YK
Yanga K
1 reviews | Active since Sept 2018
21 Jun 2019, 03:45
Poor customer service, returns policy is *****
So I bought a jean which was size 8, the jean is size 12 now and it’s not even a month yet since I bought it???????????????? two weeks back I was in golden acre Cape Town with the slip that I bought or their jeans with and was told no you can’t return.... call our customer service
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The FIX's replyOfficial
21 Jun 2019, 09:26Hi YangaWe are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Golden Acre to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you.
Kind Regards
The Fix Team
Kind Regards
The Fix Team
The FIX's reply21 Jun 2019, 09:26
Official
Hi YangaWe are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Golden Acre to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you.
Kind Regards
The Fix Team
Kind Regards
The Fix Team