Poor customer Service

Good Day My name is Precious Nyembe, I am one of the account holder at TFG... Today i went to The Fix South Gate and asked to use their landline to call TFG head office... The lady ther by the name of Sanele gave me an attitude and kept me waiting for more than 20 minutes... When she got done with what ever she was doing, she threw the phone at me and asked me to dial the number on my own as a customer.. She ddnt show any interest in assisting me at all... I asked the other lady to write down the number for me, i left the store went to foschini, thats wher i got helped.. Your Response and attending this matter will be highly appreciated. Contacts : *** email : *** I thank you