BG
Banisha G
1 reviews | Active since Nov 2016
04 Apr 2022, 08:39
Poor customer service
Poor pathic customer service .I purchased a blouse for daughter. This morning I had to return it as it did not fit. Since we had bought to separate items and got two packets I had taken the wrong slip. They insisted to bring the correct slip to get the refund. I even asked politely if they have the store copy from yesterday. They did have the copy but refused to check it. I was treated like a *****. My child shops there on a monthly bases and spends a lot of money. No more she banded to shop at this store I will allow her to.
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Replies (1)The FIX's replyOfficial
04 Apr 2022, 11:03Hi Banisha Govender
Sorry for your store experience, as we pride ourselves on customer service.
I need to know which store, so that I can escalate your call.
Kind Regards
The FIX Team
Sorry for your store experience, as we pride ourselves on customer service.
I need to know which store, so that I can escalate your call.
Kind Regards
The FIX Team
The FIX's reply04 Apr 2022, 11:03
Official
Hi Banisha Govender
Sorry for your store experience, as we pride ourselves on customer service.
I need to know which store, so that I can escalate your call.
Kind Regards
The FIX Team
Sorry for your store experience, as we pride ourselves on customer service.
I need to know which store, so that I can escalate your call.
Kind Regards
The FIX Team
