LM
Lona M
1 reviews | Active since Dec 2017
16 Mar 2019, 22:50
Poor Customer service
I have written a review about their terrible customer service and how i wanted my quey yi be reasolved it has now been over a week and nothing has been done. The FIX are *******s, I would never recommend them to anyone. I have decided to get in contact with my lawyers as I think that is the only way I will resolve this as they have done nothing to ensure that they resolve my qury as their customer.
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Replies (1)
The FIX's replyOfficial
18 Mar 2019, 08:49Hi LonaWe are sorry to hear of your experience in one of our stores, as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Golden Acre to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you.
Kind Regards
The Fix Team
Kind Regards
The Fix Team
Best regards,
The FIX's reply18 Mar 2019, 08:49
Official
Hi LonaWe are sorry to hear of your experience in one of our stores, as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Golden Acre to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you.
Kind Regards
The Fix Team
Kind Regards
The Fix Team
Best regards,