LK
Linda K

1 reviews | Active since Dec 2012

19 Dec 2016, 09:57

PATIENCE NDLOVU IS RUDE

<p>On the 18th Dec I was at The Fix Jabulani Mall standing in the queue to make payment for my garments. I was then shoved by a lady called Patience Ndlovu. I approached her thinking that she would apologise but no, she rudely glanced at me like i meant nothing. When I asked for her name a colleague of hers told me that she always gets away with rude behaviour towards customers. That was totally uncalled for and my shopping experience was ruined. I'm a paying customer and I deserve the respect that I give to people rendering me service.</p>

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Replies (1)
The FIX
The FIX's reply19 Dec 2016, 10:42
Official

Hi Linda,

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The FIX team