1 reviews | Active since Dec 2014
PATHETIC SERVICE
Last week Thursday was by far my worse experience there. We as customers stood in long ques while staff did every else expect assist at the cashiers. They had one teller open at Lunch time while others did their own personal stuff. It was only when I started to complain then another teller opened after she had been sitting on the phone.
Good day Amanda
We are sorry to hear of your experience in one of our stores and as we pride ourselves on our customer service, we would like to forward this to the appropriate Area Manager to investigate and to liaise with you, however, you have not indicate which branch of The Fix you are referring to. Please can you contact me on Jennyh@thefix.co.za by return to advise exactly which branch you had this experience in, so that the appropriate Area Manager can deal with and liaise directly with you. Thank you.
Kind Regards
The Fix Team
Best regards,
Good day Amanda
We are sorry to hear of your experience in one of our stores and as we pride ourselves on our customer service, we would like to forward this to the appropriate Area Manager to investigate and to liaise with you, however, you have not indicate which branch of The Fix you are referring to. Please can you contact me on Jennyh@thefix.co.za by return to advise exactly which branch you had this experience in, so that the appropriate Area Manager can deal with and liaise directly with you. Thank you.
Kind Regards
The Fix Team
Best regards,