SB
Sibongile B
1 reviews | Active since Nov 2014
05 Apr 2015, 21:36
paid up accounts
I paid up my fashion express account in Southgate mall and after failed attempts to get through to the call centre to have my payment details updated, I sent fashion express an email requesting my paid up letter and for my payment profile to be updated at credit bureaus. Nobody has responded nor has they updated the payment information.
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The FIX's replyOfficial
06 Apr 2015, 19:16Hello BongiZAR,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service Department and they will contact you directly. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Fashion Express Customer Care
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service Department and they will contact you directly. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Fashion Express Customer Care
The FIX's reply06 Apr 2015, 19:16
Official
Hello BongiZAR,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service Department and they will contact you directly. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Fashion Express Customer Care
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service Department and they will contact you directly. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Kind regards
Fashion Express Customer Care