RF
Revona F
1 reviews | Active since Dec 2020
26 Dec 2020, 14:46
ORDER PLACED ON 28NOVEMBER 2020- TO DATE ONLY 1 ITEM DELIVERED.
I ordered 5 items on 28 November 2020 and today only 1 items has been delivered. I have been calling and calling The Fix for the past fee weeks. I hold on for 8-9 minutes and get cut off. To date this has been the worst online experience I have had. It is 25 December 2020 the remaining items hve been marked as “out on delivery” since 4th DECEMBER 2020. I am now annoyed. I dont even want the items anymore.
Helpful (0)
Replies (3)0
Replies (3)
The FIX's replyOfficial
26 Dec 2020, 20:06Hi Revona Franz
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
The FIX's reply26 Dec 2020, 20:06
Official
Hi Revona Franz
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
Sorry for your bad online experience, as we pride ourselves on customer service.
Your call has been escalated to our online team and you will be contacted shortly.
Kind Regards
The FIX Team
RF
Revona F's updateReviewer Update
29 Dec 2020, 16:55I still have not been contacted.
RF
Revona F's update29 Dec 2020, 16:55
Reviewer Update
I still have not been contacted.
The FIX's replyOfficial
29 Dec 2020, 18:07Hi Revona Franz
Thanks, your feedback is important to us.
I have logged your call , so the online team will call you.
Kind Regards
The FIX Team
Thanks, your feedback is important to us.
I have logged your call , so the online team will call you.
Kind Regards
The FIX Team
The FIX's reply29 Dec 2020, 18:07
Official
Hi Revona Franz
Thanks, your feedback is important to us.
I have logged your call , so the online team will call you.
Kind Regards
The FIX Team
Thanks, your feedback is important to us.
I have logged your call , so the online team will call you.
Kind Regards
The FIX Team