kS
kim S

1 reviews | Active since Oct 2009

07 Aug 2021, 16:18

No refund without tag

I bought clothes at The fix in green acres.i requested a refund however as I was adviced I cannot do to the fact that I'm out of the 30 days. I tried to exchange it today however the manager refuses as they said there's no tag on it. However I have the slip. I bought the items on the 3 July 2021.

0
Replies (5)
The FIX
The FIX's reply07 Aug 2021, 16:51
Official
Hi Kim S
Sorry for your bad online experience, as we pride ourselves on customer service.  
I need your contact details , so that I can escalate your call.

Kind Regards
The FIX Team

Best regards,

kS
kim S's update07 Aug 2021, 18:00
Reviewer Update
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The FIX
The FIX's reply08 Aug 2021, 12:43
Official
Hi Kim

Best regards,

The FIX
The FIX's reply08 Aug 2021, 15:41
Official
Hi Kim
 

Best regards,

The FIX
The FIX's reply08 Aug 2021, 15:45
Official
Hi Kim
I cannot view your contact details.
I have escalated your call to the Area Manager - Mzwandile Femele .
Please go back to store to return the goods.
Apologies for the inconvenience caused.

Kind Regards
The FIX Team

Best regards,