rM
reborn M

1 reviews | Active since Apr 2014

27 Mar 2016, 12:01

no effort

I went to Fix store at mall at carnival on sa 27th of March 2016 at 11H45 am i wanted to buy a head turban which cost R39.99 so I wanted to pay with a R100 I was told dey have no change for me,I had to put back the item on da shelf bcos dey couldn't give me change......I am so disappointed as the cashier made no effort to even try and help.

0
Replies (2)
The FIX
The FIX's reply30 Mar 2016, 11:58
Official
Hello sibu17,

We're so sorry to hear you had a bad experience in our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the manager, who will get in touch with you directly.

Thanks,
The The FIX team

Best regards,

The FIX
The FIX's reply10 May 2016, 07:27
Official

****o Sibu17,

We're so sorry to hear you had a bad experience in our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've p***ed your details on to the manager, who will get in touch with you directly.

Thanks,
The The FIX team

Best regards,