Netsurve Tablet returned two times

Good day All,<br> <br> I bought a phone a Netsurve Tablet in Decenber 17th within a week it was not working i returnd to Fashion Express greenacres where i bought it spoke to Mfundi she booked it in and it took almost two months to return and i had to call to check on it no one bothers to call the customer i went and recived it and to my suprise its not working again guess what i have to go back again and this time i want my money or new phone but no they take it no managewr no nothing bothers to deal with this its pathetic i want my money or new phone i paid for something and i have nothing with me for the money i paid and no manager calls me ive send an email to Debbie who is Area Manager she doesnt bother to get back to me i really need a new phone or my money back please this service of Fashion Express Greenacres is pathetic