NP
Naledi P

1 reviews | Active since Sept 2015

19 Sept 2015, 13:51

mosselbay mall fashion express

I took four pairs of shoes went to pay and so I gave the cashier two pairs because my sister was going to pay for the other two pairs and the cashier didn't even greet us first so as i was paying she asked what i was going to do with the other pair and i greeted first with a smile before responding to her question and she did not greet back she then asked me again, \who do you think is going to put those shoes back"and i was like haibo lady why do you have an attitude towards me and sfatt and I was so calm but disappointed and asked was it not her choice to work there now that she is angry? and she whispered to the cashier next to her saying that she will throw those shoes in my face and live I then did not reply to that we finished she gave me a slip i saw her name was not there and they dd not have name tags I asked her what was her name she asked why"

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Replies (1)
The FIX
The FIX's reply19 Sept 2015, 14:06
Official
Hello Naledi194,

Hi Naledi,

We're so sorry to hear you had a bad experience in our store! This definitely isn't what Fashion Express wants to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the manager, who will get in touch with you asap.

Thanks,
The Fashion Express team