1 reviews | Active since Jan 2018
Manager of the FIX CLOTHING STORE GONE AWOL
On the 1st of July 2018 I went in to one of your Shops in Galleria mall to an exchange and to my disappointment I was advised that the Manager was nowhere to be found in order to authorise my transaction and as a result I couldn't do my exchange. I was very agitated to say the least , how can a Manager just leave their place of work and not answer their cellphone ??? This Manager obviously doesn't take their work seriously. A complete waste of my time cause I had driven specifically to go there. Please hire people who are capable Thanks
Good day Mary Jane
We are sorry to hear about your experience in one of our stores. As we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for our Galleria store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Fix team
Good day Mary Jane
We are sorry to hear about your experience in one of our stores. As we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for our Galleria store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Fix team