Losty phone at the fix store hiveld mall

Hi my name it's Nosipho mtshweni today at hiveld mall witbank mpumalanga at the shop selling clothes called The Fix my device got ****** while was inside the store iphone 6 plus quickly when to ask to check footage was told need to pay while the mall footage went to see for free as guy suspect stole my phone works at the fix so they refuse to show me need to see footage my cell number ***