NM
Nomfundo M
1 reviews | Active since Dec 2019
17 Dec 2019, 09:42
Laybuy ****
Terrible service from the fix in Benoni, thier systems are forever down, firstly I went to take out a laybuy but they were busy to assist me without a slip. I then went to Daveyton the fix and I was told they could have searched for the laybuy on the system. Then I went back 2 days after and I was told they are offline. Terrible service they should never say you can laybuy an item, but rather we can rob you your money and never get anything for it.
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The FIX's replyOfficial
17 Dec 2019, 13:39Hi NomfundoWe are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Benoni to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you.
Kind Regards
The Fix Team
Kind Regards
The Fix Team
Best regards,
The FIX's reply17 Dec 2019, 13:39
Official
Hi NomfundoWe are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Benoni to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you.
Kind Regards
The Fix Team
Kind Regards
The Fix Team
Best regards,