PS
Petra S

1 reviews | Active since Sept 2015

01 Sept 2018, 15:32

"is djy klaar" by training geleer

"Is djy Klaar" die sin het nog nooit vir my so warm om die kraag gemaak soos vanoggend nie...en dan nog bonop vertel hul het training gehad en dat dit nie lelik is nie..die hele situasie is blykbaar op kamera..nog nooit gehoor enige iemand vra vir 'n klient "is djy klaar "nie miskien sal die vraag ,met 'n beter gesindheid ,beter aan my kant afgegaan het as daar ten minste 'n glimlag of beter stemtoon was...

0
Replies (1)
The FIX
The FIX's reply03 Sept 2018, 10:39
Official

Good day Petra

We are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, we would like to refer this to the Area Manager responsible for the store you dealt with, however, you have not indicated which store it is. Can you please e-mail Jennyh@thefix.co.za to advise which store you were in so that we can refer it to the correct line manager to investigate and to liaise directly with you. Thank you.

Kind Regards

The Fix Team