TO
Tshegofatso O
1 reviews | Active since Jun 2020
02 Jun 2020, 20:00
Insurance claim
On 3 june 2020 i went to the fix denlyn to claim for my cellphone insurance gave them everything they asked for I even went back to check if everything has gone thru it's almost month now and I haven't had any feed back from them everytime I go back to the store they are giving me the run around no one in the store knows what's going on and the sad part is they are still deducting their insurance money
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Replies (2)0
Replies (2)
The FIX's replyOfficial
03 Jun 2020, 10:16Hi TshegofatsoWe are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Menlyn to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you.
Kind Regards
The Fix Team
Kind Regards
The Fix Team
The FIX's reply03 Jun 2020, 10:16
Official
Hi TshegofatsoWe are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Menlyn to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you.
Kind Regards
The Fix Team
Kind Regards
The Fix Team
The FIX's replyOfficial
04 Jun 2020, 14:47Tshegofatso O****leng
Could you please provide an alternative email and contact number.
You can email ***
Kind regards
The Fix Team
Could you please provide an alternative email and contact number.
You can email ***
Kind regards
The Fix Team
The FIX's reply04 Jun 2020, 14:47
Official
Tshegofatso O****leng
Could you please provide an alternative email and contact number.
You can email ***
Kind regards
The Fix Team
Could you please provide an alternative email and contact number.
You can email ***
Kind regards
The Fix Team