zB
zameka B

1 reviews | Active since Apr 2015

07 Mar 2016, 09:52

i did not know that myy ass is smelling!

So I returned a skirt 4 March 2016 which was bought in claremont.I went to the branch which is in Bellville to return skirt. The consultant which assisted literrally smell the skirt as if my ass is smelling or something is funny about me. The other cashiers were laughing as if something was funny .I was honestly embarrased with such behavior as it was not pleasant. I am a plus size woman I always do my shopping at fashion express .I am very disappointed and disgusted something must be done about this

0
Replies (1)
The FIX
The FIX's reply08 Mar 2016, 12:26
Official
Hello zameka60,

We're so sorry to hear you had a bad experience in our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the manager, who will get in touch with you directly.

Thanks,
The Fashion Express team