Hidious Service

So Today is exactly a week later since my horrible ordeal with your online shopping and sad to say that I haven't received any feedback till today. I've sent numerous emails asking for assistance but seems like I'm just getting ignored. I keep getting pathetic automated responses that repeat the same Ludacris information over and over. The worst part is that your "custom service" division only responded to my email yesterday telling me that you still investigating the incident and the person who sent thee email even spelt my name wrong, what a joke!! I've been patient enough. I keep getting told that your order was cancelled please place another one??? ***, I'm not concerned about the order anymore , I'm asking about the money that was conveniently taken from my account and today it's a massive struggle to get an clear indicastion as to when I will receive my refund. You really have the worst service, your customer service is none exsistent! PLEASE JUST REFUND MY MONEY!!!!!!!!