sC
shereen C

1 reviews | Active since Nov 2011

28 Oct 2015, 10:47

HEIGHT OF INCOMPETENCE.

THIS QUERY IS STILL NOT RESOLVED, MY ACCOUNT STILL SHOWING BALANCE I DONT OWE. SPOKE TO<br> KOUTHAR ON 26/10/15. WHO THEN GOT IN TOUCH WITH ONE 2 ONE WHO SAID SOMEONE WILL CALL ME TO SORT THIS OUT. I AM STILL WAITING. THIS IS GOING ON SINCE MARCH 2015. PLEASE HELP.THANK YOU. AFTER MY COMPLAINT TO HELLO PETER, THEY QUICKLY RESPOND BY SAYING SOMEONE WILL BE IN TOUCH WITH ME, THAT DOES NOT HAPPEN, I HAVE TO KEEP CALLING AND RUNNING UP MY PHONE BILL BECAUSE THEY TRANSFER YOU FROM PILLAR TO POST, WITH NO RESULTS. PLEASE HELP.

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Replies (1)
The FIX
The FIX's reply28 Oct 2015, 11:12
Official
Hello shereen@,

We're looking into this and will make sure that someone gets in touch as soon as possible. We apologise for the wait, and we'll make sure this doesn't happen again.

Thanks,
The Fashion Express team