NS
Nonhlanhla S
1 reviews | Active since Jun 2016
18 Jun 2016, 18:54
Exchange
<p>I went to The Fix in Tembisa, Birch Mall and I wanted to exchange a beannie that I was given by my boyfriend and the lady I spoke to said they dont do any exchanges and she said that I would have to speak to their Manager but at that time she was not available and I should come back later, I never went back. My question is, is it true that the Fix dont do exchanges and if the Manager was not there arent they supposed to put someone in charger while she was not around? </p>
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The FIX's replyOfficial
19 Jun 2016, 08:41Good day Nonhlanhla
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The FIX team
Best regards,
The FIX's reply19 Jun 2016, 08:41
Official
Good day Nonhlanhla
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The FIX team
Best regards,