MM
MsHlony M.

1 reviews | Active since Jan 2019

07 Aug 2022, 07:37

Disappointed

I was at the fix in Phuthaditjhaba browsing for sale items. There was a shirt priced R65 and the other one was R130, I took 2 (as it was a good bargain) and when I got to the till I asked the gentleman to confirm the prices as I wanted to buy them both. He confirmed that the price for both shirts was R65, removed the R65 price sticker and refused to sell it to me with the price that was on the item. This is disappointing. Kindly train your employees especially with the CPA as things like this are unnecessary and bad customer service.

0
Replies (1)
The FIX
The FIX's reply07 Aug 2022, 10:03
Official
Hi Mshlony M.

Sorry for your store experience, as we pride ourselves on customer service. 
Your call has been escalated to our field team and you will be contacted shortly.

Kind Regards
The FIX Team