TB
Tshuetso B

1 reviews | Active since Aug 2022

01 Aug 2022, 15:19

Delivery Service Online

Am Very Disappointed with The Fix Online., I Always Buy Their Clothes Online But Always They Deliver Very Late It Started With Shoes Last Year I Ordered On Month End August And I Got My Order Month End September which They Said Its Only Taking 5 Working Days But My Order Took A Month

Secondly I Ordered A Jacket Last Month And It Took 3 Weeks To Be Delivered

Thirdly I Ordered 4 Things And Paid But My Receipt Shows Only 3 Things, When I Ask They Don't Know Where My Order Is At The Fix Menlyn

I Tried Complaining To Head Office But All I Get Is Apologies But They Don't Escalate My Problem Or Fix Their Online

Their Service The Fix Menlyn Is Very Very Bad Due To Online And They Don't Care!!!

0
Replies (1)
The FIX
The FIX's reply01 Aug 2022, 16:42
Official
Hi Tshuetso Boikanyo

Sorry for your bad online experience, as we pride ourselves on customer service.  
Your call has been escalated to our online team and you will be contacted shortly.

Kind Regards
The FIX Team