DAMAGED GOODS AND BAD ATTITUDE /FOCHINI GROUP

hi<br> i am higly upset and disapointed at the service i recived from betta and the sales person who sells cellphones at fashion express in mamelodi denlyn crossing, i bought a sumsang trend neo phone on the 21 december 2015, they said i should wait for the battery to be finished and then charge the phone, i did exaclty that after i charged the phone i was not using the phone much as i am still using my old phone all of a sudden the battery is flat i charged the phone and left it again and then the battry was flat again i went back to the store on the 24th to report this the sales lady said i need to set up for power saving and she did that for me and then i went home, the phone still gave me the same problem i went back on the 27th and betta said its a power saving and that she cannot give me another phone because a battery problem is not a problem, i am still experiencing the same problem till today with this phone i paid a whoooping 1000 for this phone this is my hard earned cash i earned it with blood sweat and tears for it to be thrown in the fire like this since they cannot give me a new phone i want my money back infact i dont want a new phone anymore i want my money now