Compromise for who

<p>On 30 October 2016, I went to the fix in Middelburg Mall and made a purchase (shoes and a pair a of white jeans, for my sister) when I got home I had my sister fit the pair of jeans and it didn't fit. Now before I get to the the fun part. When I was about to check out I noticed that the jean had a yellow stain on it so I didn't think anything about it because I was going to wash the jeans in any case.</p> <p>Now today (3/11) when I want to return the jeans the cashier first inspected the jeans and proceed to call the store manager. "Customer complaints was phoned" to find out what she should do with the jeans. (All of this happened in less than 15minutes ) while she was on the phone so called customer complaints explained to her and nade her highlight a section on the back of the slip. first the manager suggested that I take the jeans home and wash it and return it. So the exchange can take place, because according to customer care it would then count as "stock loss" I then suggested that she deducts the cost price from my account so she doesn't have to suffer the loss. Then she told that I must sell the ZAR249.99 pair jean then take it from there. As I'm writing this I am livid, and I'm not willing to compromise anymore. I'm at the point of settling my account with TFG.</p> <p> </p> <p>This type of customer service is unacceptable. It's not the first time I got attitude from the staff at The Fix in Middelburg mall.</p> <p>As stated above my disappointment has become rage as my account is paid two months in advance now this?</p>