1 reviews | Active since Mar 2017
<p>Im am not happy with the fix at all as my account ********** ********** 73993 has been locked for more than a year and when i get my statement every month my closing balance is more than the previous month that i got it. i called into the call centre and all they said is they can only see within four months. They cannot even see when my account was locked and what my real closing balance is. Last month my closing balance was R1975.14 and this month it is R2068.46 while paying a locked account for more than a year without unlocking it and being unable to use the account.</p>
Good day Jocelyn,
We are sorry to hear of your frustration. Please be advised that we have escalated your complaint to our Group Accounts Department who will be in contact with you as soon as possible to address your complaint and provide you with feedback.
Regards
TFG
Best regards,
Good day Jocelyn,
We are sorry to hear of your frustration. Please be advised that we have escalated your complaint to our Group Accounts Department who will be in contact with you as soon as possible to address your complaint and provide you with feedback.
Regards
TFG
Best regards,
Good day Jocelyn,
We are sorry to hear of your frustration. Please be advised that we have escalated your complaint to our Group Accounts Department who will be in contact with you as soon as possible to address your complaint and provide you with feedback.
Regards
TFG
Best regards,
Good day Jocelyn,
We are sorry to hear of your frustration. Please be advised that we have escalated your complaint to our Group Accounts Department who will be in contact with you as soon as possible to address your complaint and provide you with feedback.
Regards
TFG
Best regards,
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