ZM
Zama M

1 reviews | Active since Jan 2018

06 Jun 2018, 15:53

BAD SERVICE - LIES TOLD TO CLIENTS

I would like to report bad service of lies been told to clients by The Fix - Maponya mall staff members and their store manager who always lie to client saying they offline when every were want to DO LAY-BUYS, they not at all friendly or helpful, whenever you ask how does this look on me , I pull their face and are like I don't know, but when you go to Jabulani mall The Fix ,they never have that problem and always give the best service. The whole reason there is Lay-buy is because a client loves the item and at that time can't afford the amount and then lay-buys, so if The fix – Maponya staff members are now depriving client the right to do lay-buys is that right.

BAD SERVICE, BAD STAFF MEMBERS & BAD MANAGEMENT -THE FIX MAPONYA MALL

0
Replies (1)
The FIX
The FIX's reply06 Jun 2018, 15:58
Official

Good day Zama

We are sorry to hear of your experience in our Maponya Mall store. As we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for that store to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able. Thank you.

Kind Regards

The Fix Team