SG
Summer G
1 reviews | Active since Feb 2021
11 Feb 2021, 04:13
Bad Service!
I bought a cell phone from the fix in the beginning of Jan 2021 and within that week it was giving me problems,I took it in on the 20th and asked for a refund but they said it had to go get fixed and it would take 10 days, it is now the 11th of Feb and I still have not received the phone back and I just want a refund now!!!!I have emailed customer care but they keep emailing saying I must talk to the staff in store.
Helpful (0)
Replies (2)0
Replies (2)
The FIX's replyOfficial
11 Feb 2021, 20:13Hi Summer Gibbs
Sorry for your bad store experience.
Please tell me which store so that I can escalate it to the Field Team.
Kind regards
The FIX Team
Sorry for your bad store experience.
Please tell me which store so that I can escalate it to the Field Team.
Kind regards
The FIX Team
The FIX's reply11 Feb 2021, 20:13
Official
Hi Summer Gibbs
Sorry for your bad store experience.
Please tell me which store so that I can escalate it to the Field Team.
Kind regards
The FIX Team
Sorry for your bad store experience.
Please tell me which store so that I can escalate it to the Field Team.
Kind regards
The FIX Team
The FIX's replyOfficial
11 Feb 2021, 20:28Hi Summer G
Noted, thanks.
Your feedback is important to us.
I will escalate your call and you will be contacted shortly.
Regards
The FIX Team
Noted, thanks.
Your feedback is important to us.
I will escalate your call and you will be contacted shortly.
Regards
The FIX Team
The FIX's reply11 Feb 2021, 20:28
Official
Hi Summer G
Noted, thanks.
Your feedback is important to us.
I will escalate your call and you will be contacted shortly.
Regards
The FIX Team
Noted, thanks.
Your feedback is important to us.
I will escalate your call and you will be contacted shortly.
Regards
The FIX Team