BM
Buhle M
1 reviews | Active since Feb 2018
16 Oct 2019, 15:02
Bad service as always
Everytime I go to The Fix in Potchefstroom I get the very same service those ladies chat instead of assisting I stood there on the que wanting to pay they saw me waiting there yet they pass me as of I'm not there busy chatting about their own things, please can you take these ladies to client service training cause clearly they know nothing about it cause it has happened several times
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The FIX's replyOfficial
16 Oct 2019, 15:18Hi BuhleWe are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Potchefstroom to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you.
Kind Regards
The Fix Team
Kind Regards
The Fix Team
The FIX's reply16 Oct 2019, 15:18
Official
Hi BuhleWe are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Potchefstroom to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as she is able to deal with your complaint. Thank you.
Kind Regards
The Fix Team
Kind Regards
The Fix Team