BAD SERVICE

I went to Fashion Express Arcadia, Sammy Marks, Church str & Gezina Galleries looking for a pair of black shorts to no avail. I finally decided to ask the lady at Church str to check for me on the system where they had my size. Luckily for me they had in Mabopane. She gave me their no.s & the item code. I called them & they said they only keep aside for 24 hrs, so since it was a Tues i said i would call back on Fri so i can collect the shorts on Sat & indeed i called again on Friday.<br> <br> Come Sat i drove to Mabopane, mind you i had never been to Mabopane before. Only to get there & they hadn't put the pants aside. For some weird reason i took the pants on the floor but the pleats on the one leg were lose. So i went to the till hoping to exchange with the pair they had kept for me... to my surprise!! So i cant help but wonder what could have happened if someone had bought those pants, after i had spend my money calling & on petrol, let alone my time!! <br> <br> I think they have no regard for their customers!!<br> <br> And because i had fallen in love with those pants i still bought them despite the 1 side threading being lose but shouldn't the pants be marked down or something?