bR
bridgette R
1 reviews | Active since Aug 2014
28 Oct 2018, 15:25
Bad service
Hi my name is charity I was at Southgate mall at 13:22 the fix to pay my account I asked the cashier by the name if Shirley I told her to take 300 from my card but she decided to take 500 she didn't even confirm before she taking payment,she didn't even apologize after realising that she made a mistake she just told me that she won't be able to reverse it.
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The FIX's replyOfficial
29 Oct 2018, 10:29Good day Bridgette
We are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Southgate to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Fix Team
Best regards,
The FIX's reply29 Oct 2018, 10:29
Official
Good day Bridgette
We are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Southgate to investigate and to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your complaint. Thank you.
Kind Regards
The Fix Team
Best regards,