CM
Cleopatra M

1 reviews | Active since Aug 2019

13 Jun 2021, 16:10

Bad service

Went to the store for a refund....waited for someone to authorize for almost 30 mins....she came back never even apologize for keeping us waiting....her name is Tumi.... service sucks there....they just don care, she was out of the store they called her I mean...she took long to come back....not even a sorry

0
Replies (1)
The FIX
The FIX's reply13 Jun 2021, 20:36
Official
Hi Cleopatra

Sorry for your bad store experience, as we pride ourselves on customer service.  
Please tell me which store so that I can escalate your call to our Field Team.

Kind Regards
The FIX Team