1 reviews | Active since Aug 2017
Bad service
<p>i bought a cellphone Mint mobile C2 on the 1st August 2017 and experience a problem on the 2nd August 2017 and i send it back to the store on the 3rd August to returned it, they did not want to take it back because they couldn't see a problem on the phone, as far as i know i have a right to return goods and exchange but in this case they did not want to do that, and said i can come back within 7days.</p>
Good day Sir
We are sorry to hear about the experience you had in one of our stores. As we pride ourselves on our customer service, we would like to forward your complaint to the Area Manager responsible for the store to deal with, however, you have not indicated which store you have been dealing with. I have left a message on your cellphone requesting this information and as soon as I receive that, I will pass on to the appropriate person to deal with and resolve. Thank you.
Kind Regards
The Fix Team
Good day Sir
We are sorry to hear about the experience you had in one of our stores. As we pride ourselves on our customer service, we would like to forward your complaint to the Area Manager responsible for the store to deal with, however, you have not indicated which store you have been dealing with. I have left a message on your cellphone requesting this information and as soon as I receive that, I will pass on to the appropriate person to deal with and resolve. Thank you.
Kind Regards
The Fix Team