KM
Keneuwe M
1 reviews | Active since May 2020
25 May 2020, 23:15
BAD ONLINE SERVICES
I'm highly disappointed with thefix online services.I bought shoes on the first of April now its been three weeks after the lockdown restrictions were lifted.I called like 2 times to ask about my order, funny enough they said it will be here on the 24th they have a backlog of orders so I'm just waiting to see what will happen this week.I don't understand why its so hard for them to communicate with us,at least communication would put my mind at ease.
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The FIX's replyOfficial
26 May 2020, 09:13Hi KeneuweWe are sorry to hear of your experience with our online store, and as we pride ourselves on our customer service, your complaint has been forwarded to the Manager responsible for The Fix online to investigate and to liaise directly with you.
Kind Regards
The Fix Team
Kind Regards
The Fix Team
The FIX's reply26 May 2020, 09:13
Official
Hi KeneuweWe are sorry to hear of your experience with our online store, and as we pride ourselves on our customer service, your complaint has been forwarded to the Manager responsible for The Fix online to investigate and to liaise directly with you.
Kind Regards
The Fix Team
Kind Regards
The Fix Team