NM
Ntombizodwa M
1 reviews | Active since Aug 2018
01 Aug 2018, 12:49
Bad Manager?
I was at the fix in germiston. I was not happy with the manager. Her name is Thandi. She was shouting at the employees in front of customers. Threatening them and shouting in a very unprofessional manner. Some customers in the store said they have been there a couple of times and she's always treating for staff like that. She was so rude it is unacceptable for a manager to treat employees like that, whether in front of a customer or not!
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Replies (2)
The FIX's replyOfficial
01 Aug 2018, 12:53Good day Ntombizodwa
We are sorry to hear of your experience in our Golden Walk store with the Store Manager. We pride ourselves on our customer service so we have forwarded your complaint to the Area Manager responsible for that store to investigate and to liaise directly with you. The Area Manager will be in touch with you to address your complaint. Thank you.
Kind Regards
The Fix Team
Best regards,
The FIX's reply01 Aug 2018, 12:53
Official
Good day Ntombizodwa
We are sorry to hear of your experience in our Golden Walk store with the Store Manager. We pride ourselves on our customer service so we have forwarded your complaint to the Area Manager responsible for that store to investigate and to liaise directly with you. The Area Manager will be in touch with you to address your complaint. Thank you.
Kind Regards
The Fix Team
Best regards,
The FIX's replyOfficial
01 Aug 2018, 12:55Good day Ntombizodwa
Further to our communication, we note that you have not provided a contact number for our Area Manager to call you on. Can you please e-mail a contact number to Jennyh@thefix.co.za so that we can forward to the Area Manager. Thank you.
Kind Regards
The Fix Team
Best regards,
The FIX's reply01 Aug 2018, 12:55
Official
Good day Ntombizodwa
Further to our communication, we note that you have not provided a contact number for our Area Manager to call you on. Can you please e-mail a contact number to Jennyh@thefix.co.za so that we can forward to the Area Manager. Thank you.
Kind Regards
The Fix Team
Best regards,