PZ
Praise Z

1 reviews | Active since Apr 2019

25 Sept 2020, 08:05

Bad customer service

so i visited "the fix" Phalabowa branch,(SHOP 8, LANTANA STREET, PHALABORWA) the staff was mean maybe because i was straight from work in my smart casual outfit n my "coat of arms" mask from my place of employment, the remarks made and the attitude was rather disturbing ,,,the customer service sucks,,their work ethics are under par and rather disturbing for a second i felt like leaving the store and shop elsewhere, my first time experience was not pleasant those three fat ladies on juty yesterday were mean and disrespectful

i don't see myself shopping there ever again, i would not recommend it to anyone

proper training and customer service must be implemented

0
Replies (1)
The FIX
The FIX's reply25 Sept 2020, 10:48
Official
Hi Praise Zitha

Sorry for your bad store experience, as we pride ourselves on customer service.
Your call has been escalated to our Field Team and you will be contacted shortly.

Kind Regards
The FIX Team