BAD ATTITUDE WITH NO CLIENT INFORMATION

TODAY HIGHLIGHTS THE WORSE EXPERIENCE I HAD.. FIRSTLY I WALK INTO THE NEWLY OPENED STORE THAT MOVED FROM WEST STREET TO FIELD STREET TO GO INTO A LIFT AND FIND IT WAS NOT WORKING I ADVISED THE STORE ASSISTANT WHY IS THERE NO SIGN LETTING CUSTOMERS KNOW THE LIFTY IS OUT OF ORDER??? WHAT IF I GOT HURT?? SHE SIMPLY INGORED ME AND CARRIED ON WHAT SHE WAS DOING... I THEN CONTINUED SHOPPING FOR MY LAYBYE ONLY TO GET TO THE TILLS AND BE TOLD.. SORRY NO LAYBES ARE DONE HERE.. WHAT THE HELL I HAVE BEEN DOING LAYBE LIKE FOREVER WITH YOU GUYS.. NO THIS IS A SALE SHOP.. SO WHERE ARE THE SIGNS TELLING US THAT???? WHERE WERE THE ASSISTANTS ON THE FLOOR TO INFORM ME??? LIKE REALLY... TODAY MARKS THE WORSE EXPERIENCE EVER.. AND I AM NOT REALLY SURE IF I CAN SHOP IN FASHION EXPRESS AGAIN..