1 reviews | Active since May 2017

26 Mar 2018, 13:48

Bad attitude NO SERVICE

LADIES DO NOT EVER BUY FROM THE FOSCHINI GROUP OR THE FIX LADIES OUTFITTERS IN SA. I bought a body shirt Sunday morn. After I had a shower the night wanted to try it on. NO way you can get it on. Ni clips or pins or anything to open between the legs. No way to try it on. I put it back in bag abd called the absolute not fit for her job, unprofessional, no interest. Irritated lady who cannot even have a conversation on the phone. The more I try to introduce myself the more she said no one with that nane work here. Totally unfitt for her job. The only reason why she answered the phone, (after they put phone down in my ear twice)!!!is to be in the store to collect a paycheck month end. Other wise no other reason to be sitting in store and feel irritated by public whom she don't realize put her bread on the table. Had no interest in my explanation why I could not even try it on. Not in the least. Just said she will NOT give me a credit. HEY IRRITATED LADY !YOU LIVE IN SA. YOU CHOOSE TO HAVE A JOB.! CUSTOMER CARE SHOULD BE YOUR only reason for -SHOULD BE THE REASON why you go to work. Not to be there si you xan collect a paycheque month end. There are numerous line of ladies waiting to get a job. Ladies who exercise client etiquette and who want to assist them in a professional way. The client is entitled to!!

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Replies (2)
's update26 Mar 2018, 13:53
Reviewer Update
Jeeeepers I looked at all the reviews on this store on hellopeter.com, one more stinking than the other. This is really terrible store. NO HAPPY CUSTOMER. NOT ONE
The FIX
The FIX's reply04 Apr 2018, 09:39
Official

Good day

We are sorry to hear about your experience in one of our stores. As we pride ourselves on our customer service, we have forwarded your complaint to the Area Manager responsible for that store to investigate and to liaise with you. The Area Manager will be in touch with you are soon as possible to address your complaint.

Kind Regards

The Fix Team