KN
Khanyisile N
1 reviews | Active since Apr 2016
17 Dec 2018, 09:33
Bad attitude and customer service
Super bad customer service, the lady who was cleaning the floor and operating at the cash desk was rude!!!! I was told i can't fit a crop top which is surprising coz only undies are not supposed to be be fitted. There was no caution sign on a wet floor and the lady screamed that she's cleaning. Im so disappointed.
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The FIX's replyOfficial
19 Dec 2018, 10:27Good day Khanyisile
We are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, we would like to forward this to the relevant Area Manager to deal with and to liaise directly with you, however, you have not provided the name of The Fix branch you are referring to. Please can you e-mail that detail to *** so that we can forward your complaint to the correct Area Manager to deal with. Thank you.
Kind Regards
The Fix Team
We are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, we would like to forward this to the relevant Area Manager to deal with and to liaise directly with you, however, you have not provided the name of The Fix branch you are referring to. Please can you e-mail that detail to *** so that we can forward your complaint to the correct Area Manager to deal with. Thank you.
Kind Regards
The Fix Team
The FIX's reply19 Dec 2018, 10:27
Official
Good day Khanyisile
We are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, we would like to forward this to the relevant Area Manager to deal with and to liaise directly with you, however, you have not provided the name of The Fix branch you are referring to. Please can you e-mail that detail to *** so that we can forward your complaint to the correct Area Manager to deal with. Thank you.
Kind Regards
The Fix Team
We are sorry to hear of your experience in one of our stores, and as we pride ourselves on our customer service, we would like to forward this to the relevant Area Manager to deal with and to liaise directly with you, however, you have not provided the name of The Fix branch you are referring to. Please can you e-mail that detail to *** so that we can forward your complaint to the correct Area Manager to deal with. Thank you.
Kind Regards
The Fix Team