Bad Attitude and Billing

so i get a call on friday at 17:07, telling my account has been suspended due to my account being arrears with R40.00, and il be charged arrear intrest of R150 if im not incorrect (R190)i am really p***** off due the fact that i was not notified about this at all, dont understand how u can send sms to me remind of my payment due by your cut off date but you are not able to notify me when i have short paid my account, all i get on the phone is a lady with a bad attitude telling me its not her problem and unable to answer the question i have posed to her i am truly irratated at the fact that my credit score will be ruined due to a short payment of R40.00 with no reminders or notification that i under paid <br> <br> absolutly Affronted in the quality of call center agents you hire and your billing center, i want absolutly nothing to do with this account the sooner i receive a settlement letter the better.<br> <br> Regards<br> D Kotsi