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wagieda L
1 reviews | Active since Jan 2014
11 Nov 2018, 12:13
APPALLED BY THE EXTREMELY POOR QUALITY OF YOUR CLOTHES
Hi I purchase a top and a skirt and after the first hand-wash both items are broken. I am highly upset as I do not own a washing machine and both items therefor was hand washed by myself, I and paid more than R200 for each item and I am appalled that the quality of the items. EXTREMELY upset and I want a regional manager of The Fix to call me. I purchased the top when I was in Cape Town and the skirt online. I reside in Gauteng.
Regards Wagieda
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The FIX's replyOfficial
12 Nov 2018, 11:08Good day Wagieda
We are sorry to hear of your experience with our merchandise. We pride ourselves on our customer service and would like to forward this complaint to an Area Manager responsible for a store which is convenient for you to visit, to deal with your problem. You have not indicated in what area of Gauteng you live or would find convenient to shop in, so if you can provide that information to *** we can forward that information on to the Area Manager to liaise directly with you. We look forward to you feedback by return. Thank you.
Kind Regards
The Fix Team
We are sorry to hear of your experience with our merchandise. We pride ourselves on our customer service and would like to forward this complaint to an Area Manager responsible for a store which is convenient for you to visit, to deal with your problem. You have not indicated in what area of Gauteng you live or would find convenient to shop in, so if you can provide that information to *** we can forward that information on to the Area Manager to liaise directly with you. We look forward to you feedback by return. Thank you.
Kind Regards
The Fix Team
The FIX's reply12 Nov 2018, 11:08
Official
Good day Wagieda
We are sorry to hear of your experience with our merchandise. We pride ourselves on our customer service and would like to forward this complaint to an Area Manager responsible for a store which is convenient for you to visit, to deal with your problem. You have not indicated in what area of Gauteng you live or would find convenient to shop in, so if you can provide that information to *** we can forward that information on to the Area Manager to liaise directly with you. We look forward to you feedback by return. Thank you.
Kind Regards
The Fix Team
We are sorry to hear of your experience with our merchandise. We pride ourselves on our customer service and would like to forward this complaint to an Area Manager responsible for a store which is convenient for you to visit, to deal with your problem. You have not indicated in what area of Gauteng you live or would find convenient to shop in, so if you can provide that information to *** we can forward that information on to the Area Manager to liaise directly with you. We look forward to you feedback by return. Thank you.
Kind Regards
The Fix Team