wL
wagieda L
1 reviews | Active since Jan 2014
26 Nov 2018, 16:19
AGAIN !!!! PATHETIC QUALITY BEYOND DISAPPOINTED
I HAVE PURCHASED MORE ITEMS AT YOUR STORE AND I MUST ADMIT THAT THE PATHETIC QUALITY OF SOME GOODS ARE MIND BLOWING. DOES THE PERSON THAT OVERSEE THE FINISHED ITEMS NOT CHECK THAT THE BUTTONS ARE LINED CORRECTLY OF THE GOODS ????????????? NOW THAT THE SUPER STAR OF THE STORE, VICTORIA HAS LEFT ( LOSS OF A GREAT ASSET ) I WANT THE REGIONAL MANAGER OF THE FIX TO CONTACT ME OF MALL OF AFRICA. I REFUSE TO PAY R250.00 FOR A SKIRT THEN I MUST TAKE IT TO A TAILOR AND FORK OUT MORE MONEY JUST TO GET THE DARN BUTTONS A-LINED. THE TOP I BOUGHT ( COMPLETELY DIFFERENT ONE ) THE TOP PART IS HUGE AND THEN THE LOWER PART YOU CANNOT CLOSE. DOES NOT MATTER WHICH SIZE.
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The FIX's replyOfficial
26 Nov 2018, 16:27Good day Wagieda
We are sorry to hear of your problem experienced with one of our products. We thank you for bringing this to our attention for whilst we make every effort to ensure that our merchandise is up to our standard, without feedback from customers we cannot be aware of any problems. As we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Mall of Africa to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your issue. Thank you.
Kind Regards
The Fix Team
We are sorry to hear of your problem experienced with one of our products. We thank you for bringing this to our attention for whilst we make every effort to ensure that our merchandise is up to our standard, without feedback from customers we cannot be aware of any problems. As we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Mall of Africa to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your issue. Thank you.
Kind Regards
The Fix Team
The FIX's reply26 Nov 2018, 16:27
Official
Good day Wagieda
We are sorry to hear of your problem experienced with one of our products. We thank you for bringing this to our attention for whilst we make every effort to ensure that our merchandise is up to our standard, without feedback from customers we cannot be aware of any problems. As we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Mall of Africa to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your issue. Thank you.
Kind Regards
The Fix Team
We are sorry to hear of your problem experienced with one of our products. We thank you for bringing this to our attention for whilst we make every effort to ensure that our merchandise is up to our standard, without feedback from customers we cannot be aware of any problems. As we pride ourselves on our customer service, your complaint has been forwarded to the Area Manager responsible for The Fix Mall of Africa to liaise directly with you. The Area Manager will be in touch with you as soon as possible to address your issue. Thank you.
Kind Regards
The Fix Team