NM
Nontobeko M

1 reviews | Active since May 2023

13 May 2023, 22:45

A hurt customer

I had a horrible experience at The Fix Empangeni when an employee said degrading remarks at my daughter and when I tried to correct her words she starts being condescending giving me parenting advice I was in shock like what are they taught when it comes to treating and respecting customers , I'll like to have a sit down with her and her manager I need some kind of accountability from her and an apology, I never wish anyone to be treated that way .

0
Replies (1)
The FIX
The FIX's reply14 May 2023, 00:14
Official
Hi Nontobeko Mdletshe

Sorry for your bad store experience, as we pride ourselves on customer service. 
Your call has been escalated to our field team and you will be contacted shortly.

Kind Regards
The FIX Team

Best regards,