Fish And Chip Co key west mall krugersdorp

i went to buy my favorite fish and chips at the store today (04/12/2021) firstly when my food was brought out it was already cold also none of what i asked for and PAID for was given to me. I asked for my chips to be prepared crispy with some of that lovely spice as well as tomato sauce ( this is my treat once a week) once i saw that it was not as i requested i went back to ask for this again the staff took my food to the back and brought it out exactly as i had given it to them.

when i asked where the manager is i was told he is not on duty. i then called the store to see if i could get a number for the manager and was told he is off sick. very disappointing service as i really enjoy the food from this franchise and the service i got today was terrible the loss of my little bit of money spent in this store might not be important but the fact that fish and chips co. have lost a supporter in me is what really gets to me.